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You ought to consider a business T1 line if you are interested a highly reliable phone and Internet service that will reduce your overall telecom costs. If your business has at least 7 individual phone lines and your employees use the Internet, your business is a good candidate to cut costs with a business T1 line.
What Exactly is a T1 Line?
A T1 line is a dedicated line carrying digital data between your location and your phone company's customer office. It has a bandwidth of 1.544 Mbps that you can imagine as being divided into 24 channels.
When a business T1 line is devoted to phone service, it can handle 24 simultaneous external phone calls. Each call is transmitted on a discrete "channel" or segment of the data stream. Your T1 line and your internal phone lines plug into a PBX device that is your private branch exchange--like your own phone company. The PBX can allow internal calling with a 3 or 4 digit extension, provides functions like voice mail, call waiting, hunt groups, music on hold, and other features. Your PBX also allows 24 external calls simultaneously. For many businesses this handles the external calling needs of 100 or more employees.
An alternate adaptation of T1 is T1 PRI which is often found in customer service centers where customer agents review customer records with your customers. With T1 PRI, there are 23 voice channels and a data channel that can be hooked up to a server. When a customer calls, the caller ID information is passed to the server and the server can pull up and display the customer record on the computer screen of the customer representative as they are answering the incoming call.
Your business T1 line can be devoted to Internet access. You would plug the T1 line into a card in your LAN server to provide a throughput of 1.544 Mbps to the Internet. This speed is equivalent to 30 to 60 dialup connections (depending on the dialup line quality). Since the T1 line is digital, there is no degradation due to crosstalk or line noise.
Alternately, your T1 line can integrate both phone and Internet services. You will commit a certain number of "channels" to phone service and the remainder to the Internet. An added card in the PBX streams the Internet data to an interface card in your LAN server. This is a popular option for numerous small and medium sized businesses.
How Can You Reduce Expenses With a Business T1 Line?
Consider a business that wishes to exchange their current individual phone lines and their Internet service provider with a T1 line. The main reduction in expenses is due to the elimination of the monthly costs for the individual phone lines as well as your Internet access expenses.
Your ongoing costs will include a monthly lease charge for the T1 line and phone charges which come bundled with the T1 line. Your cost for a T1 line primarily depends on the distance between your business and the phone company's customer office. In addition, there will be one time charges for the PBX device and other interface devices and cabling that your physical plant requires. There will also be ongoing maintenance fees related to the PBX and other devices.
Many small and medium businesses have found a T1 line to be an excellent means to shrink overhead as well as provide higher quality and dependability to their customers and employees. You should get a business T1 line quote to determine if this is the right choice for your business.
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